Abstract—With the proliferation of educational use of blogs, measuring user satisfaction with blog-based learning systems has become an important issue for academics and practitioners. Although previous research has developed various instruments for measuring user satisfaction with asynchronous e-learning systems, none of the literature has addressed the measurement of user satisfaction with blog-based learning systems. Thus, the main purpose of this study is to develop and validate a multi-dimensional instrument for measuring e-learning blog satisfaction (ELBS) based on previous research. This study introduces and defines the construct of e-learning blog satisfaction, provides an empirical validation of the construct and its underlying dimensionality develops a generic e-learning blog satisfaction instrument with desirable psychometric properties, and investigates the instrument’s theoretical and practical applications. By analyzing data from a sample of 238 respondents, this study proposes a 5-factor, 20-item ELBS instrument. This empirically validated instrument will be useful to researchers in developing and testing blog-based learning theories, as well as to educators in understanding students’ ELBS and promoting the use of blog-based learning systems.

Index Terms—Collaborative learning, e-learning, IT-use, assessment.

Yi-Shun Wang, Ying-Wei Shih, and Cirong Li are with the Department of Information Management, National Changhua University of Education, Changhua 500, Taiwan (e-mail: yswang@cc.ncue.edu.tw, dyshee@cc.ncue.edu.tw, cirongli@gmail.com).

Cite: Yi-Shun Wang, Ying-Wei Shih, and Ci-Rong Li, "Assessing User Satisfaction with e-Learning Blog Systems," International Journal of e-Education, e-Business, e-Management and e-Learning vol. 2, no. 6, pp. 513-516, 2012.