Abstract—This study aims at examining the mediating effects of information sharing and information quality over the relationship between Information Technology (IT) implementation and supply chain performance. The sample size of 110 respondents, representing 55 manufacturing companies, have been interviewed using a questionnaire designed with five-point Likert scale. Data were then analyzed using SmartPLS software. The result of the research shows that IT implementation has positive direct impacts on the supply chain performance, information sharing, and information quality. Meanwhile, information sharing and information quality also affect supply chain performance directly. Furthermore, information sharing and information quality mediate the influence of IT implementation on supply chain performance. This finding contributes to the on-going research on the supply chain management. The result also paves the way for the manager to establish the IT implementation, information sharing, and information quality in the pursuit of increased supply chain performance in the manufacturing company.

Index Terms—IT implementation, supply chain performance, information sharing, information quality.

The authors are with Magister Management Department, Petra Christian University, Surabaya, Indonesia (email: hotlan.siagian@petra.ac.id, zeplin@petra.ac.id, erwin@petra.ac.id).

Cite: Hotlan Siagian, Zeplin Jiwa Husada Tarigan, Erwin Susilo, "The Effect of IT Implementation on Supply Chain Performance: The Mediating Role of Information Sharing and Information Quality," International Journal of e-Education, e-Business, e-Management and e-Learning vol. 9, no. 4, pp. 338-347, 2019.