Abstract—Improvement of advance communication technologies and changes of business environments have resulted in as increasing demand for Information Technology (IT) products to be used in businesses today. But unfortunately, the Small and Medium Scale Businesses (SMEs) are not using those technologies effectively and not gain the competitive advantage over competitors. Although prior studies proposed many models and frameworks to understand the barrier to use advance communication technologies, the practicability remain a concern. Furthermore, those frameworks mainly discussing common general barriers and take technology as a barrier among other factors. This study provided critical review of those available frameworks and construct a new one focusing on IT factors. A research model along with its theoretical and managerial implications is presented. Besides proposing a methodology for future studies, this study also serves to guide practitioners to decide on the key factors to consider when assessing the IT factors effecting the adoption to e-commerce based e-business technologies.

Index Terms—Information technology, e-commerce, security, know-how, organization performance.

N. Kuruwitaarachchi is with Sri Lanka Institute of Information Technology, Sri Lanka. He is also with Research Scholar Management and Science University, Malaysia (email: nuwan.ku@sliit.lk).
Mohd Shukri Ab Yajid, Ali Khatibi, S. M. Ferdous Azam are with Management and Science University, Malaysia.

Cite: N. Kuruwitaarachchi, Mohd Shukri Ab Yajid, Ali Khatibi, S. M. Ferdous Azam, "Information Technology Factors Influence the Adoption to Ecommerce in Small and Medium Scale Organizations in Sri Lanka: A Research Agenda," International Journal of e-Education, e-Business, e-Management and e-Learning vol. 10, no. 1, pp. 95-103, 2020.